Who We Are

In 2005, Caregiving Corner was launched by CEO & Founder, Jennifer T. Szakaly, as a way of combining her passion for working with older adults with finding a meaningful way of attending to the needs of family caregivers. Our goal is, and always has been, to provide older adults with the advocacy they need and deserve later in life. For caregivers, we aim to give them peace of mind, clarity, and confidence about their role as a caregiver.

We use our expertise and resourcefulness to help families of older adults navigate through the complexity and emotional impact of caregiving decisions. As the result of our guidance, families will experience less stress and greater peace of mind.

Check out

Contact Us

  • This field is for validation purposes and should be left unchanged.
  • (This message is encrypted. Nevertheless, please be mindful of privacy concerns.)
  • This field is hidden when viewing the form
    Admin Only Field to pass "Send To" email to GF.

Our Team

Jennifer T. Szakaly
Founder & CEO

Jennifer T. Szakaly, MA, CMC, NMG attended UNC-Charlotte and earned her Master of Arts in Gerontology in 2002.

Following her work for various for-profit and non-profit organizations in the aging industry, she opened Caregiving Corner in 2005.  Jennifer became nationally certified as a care manager in 2008 and nationally certified as a guardian in 2018. In 2023, Jennifer obtained her National Master Guardian designation, held by fewer than 100 guardians nationwide.

Jennifer previously served as President of the Southeast Chapter of the Aging Life Care Association and has also served as a Board Member for the North Carolina Guardianship Association. Currently, Jennifer serves as Board Member for the Aging Life Care Association.

More important than her professional accomplishments are the qualities of compassion, integrity, and resourcefulness that equip her with the skills to help families through the most difficult caregiving challenges.

Jennifer is a proud Fellow of the Leadership Academy of the Aging Life Care Association, the highest designation achievable in this profession.

 

Rachael Holden
Director of Client Experience

Rachael received her Master of Public Health from The University of North Carolina at Greensboro and her Bachelors degree in public health and gerontology at the University of North Carolina at Charlotte. Rachael has worked in the aging industry in many different capacities. She utilizes her knowledge and passion to positively impact the lives of others.

When she isn’t working she enjoys spending time with her family, lifting weights and reading.AgingLifeCare_Member_Logo_TM

Chanel Glover
Director of Team Training & Development

Chanel received her Master’s in Gerontology at UNC Charlotte and her undergraduate degree in Business Management at Clark Atlanta University. She later obtained her North Carolina Administrators License in 2023.

Chanel’s professional background consists of over 14 years in senior living, sales and marketing, banking, higher education, and business development. She started her career in senior living as a Memory Care Director, specializing in dementia care and training. This experience allowed her to better understand the industry and needs of not only the residents but their families as well.

Chanel takes pride in her dedication to her clients with patience, attention to detail, personal touches, and compassion. She is an advocate for seniors and quickly builds strong relationships with clients and professionals alike.

AgingLifeCare_Member_Logo_TM

Ashlyn Hyde
Director of Guardianship Services

Ashlyn received her Master of Healthcare Administration and Master of Public Health degrees from the University of North Carolina at Charlotte. With a Graduate Certificate in Gerontology, she brings a wealth of knowledge and interest in the field of aging to our team.

Ashlyn is a Greensboro native and now resides in Charlotte. She joined our team in 2022 as an Assistant Care Manager and was promoted to Care Manager in 2023.

Ashlyn became nationally certified as a care manager by the National Academy of Certified Care Managers in 2024.

AgingLifeCare_Member_Logo_TM

 

Angela Adams
Nurse Care Manager

Angela is a dedicated Registered Nurse who has built a career rooted in empathy, advocacy, and excellence. She has a strong foundation in home health, behavioral health, and inpatient hospital settings. As a Clinical Manager in home health care, Angela has led interdisciplinary teams in providing high-quality, patient-centered care to geriatric clients, with a special focus on those living with dementia and other cognitive conditions. She is a Certified Dementia Practitioner and her leadership reflects a deep commitment to preserving dignity, autonomy, and quality of life for seniors and other vulnerable populations.

A mother of four and a native Californian who has lived in North Carolina since 2013, Angela enjoys hiking, live music, and volunteering with human rights organizations, continuing her mission to uplift underserved communities.

Leah Cooper
Care Manager

Leah received her Masters in Human Development and Learning at UNC Charlotte in 1991. She returned for more graduate work in Gerontology in 2014. She is a Certified Dementia Practitioner and Certified Care Manager.

Leah has worked with older adults, supporting caregivers, and those living with dementia since 2014. Her professional experience includes time as a substance abuse counselor and Montessori teacher. She has had many years of leading support groups, including the Caregiver TLC Program through UNC Charlotte. Leah is a proud member of the Aging Life Care Association.

As a care manager, Leah loves helping people find solutions and supporting them in the process. She wants the families she works with to feel heard, respected, and live with dignity.

AgingLifeCare_Member_Logo_TM

Kylie Craig
Care Manager

Kylie received her Master’s degree in Gerontology at the University of Florida and her Bachelor’s degree in Exercise Physiology at West Virginia University. 

Her professional experience includes work as a Memory Care Director and Dementia Educator—providing care management, engaging enrichment programs, support, education,  and advocacy to her clients and families. Most recently, Kylie was the Executive Director for her local County Council on Aging, providing supportive services designed to enable seniors to age in place.

As an advocate for seniors and their loved ones, Kylie enjoys thinking outside of the box to navigate the intricacies of senior care options and prides herself in approaching each client with a positive attitude and a readiness to help! 

AgingLifeCare_Member_Logo_TM

Susan Ferone
Care Manager

Susan received her Masters in Social Work at the University of North Carolina at Chapel Hill in 1993 with a concentration in mental health. The North Carolina Social Work Certification and Licensure Board has certified Susan as a Licensed Clinical Social Worker. She currently serves on the Board of Social Advisors for the UNC School of Social Work.

Her professional experience includes work as a Care Coordinator-providing referrals, establishing care teams, supportive therapy and educational programming. Susan has co-facilitated support groups for both caregivers and those experiencing grief and loss. Her community involvement includes volunteering with public education, affordable housing and scouting.

Susan is a Professional Member of the Aging Life Care Association.

AgingLifeCare_Member_Logo_TM

Ruth Huey
Nurse Care Manager

Ruth - headshot
Ruth received a Master of Science degree in Geriatric/Gerontological nursing from the University of Delaware. She has focused her practice on post-acute and community-based services for many years. Her roles have included Director Adult Day Health Center with a Dementia specific program,  Unit Director of a hospital based skilled nursing unit Clinical Supervisor, Health Care Coordinator of an assisted living that included a memory care unit, NC Skilled Nursing Facility state surveyor, Adjunct faculty in gerontology at UNCC and CPCC, and Care Manager. She is an experienced clinician  working with older adults with complex chronic health issues and dementia. She enjoys advocating for her clients and coordinating services to meet their needs.
She spends time volunteering through her church with local mission work addressing the issues of hunger, and homelessness in our community. She has a dog Beignet, who was adopted from the Humane Society of Charlotte and a great companion!

Matt Johnston
Care Manager

Matthew received his Master’s degree in Gerontology at the University of North Carolina Greensboro and his Bachelor’s degree in Sociology from Appalachian State University.

His entire professional career has been dedicated to working alongside and serving older adults. He has spent over a decade working within various retirement community settings, as well as three years as an Aging Life Care Manager prior to joining Caregiving Corner. His mission has always been to provide education, advocacy, resources, and support to older adults and their families. He believes that every person’s aging process is different and is dedicated to helping individuals achieve their goals based on their unique circumstances and preferences.

Matthew and his wife Allison live in Lancaster, South Carolina with their two cats Rey and Tom and their Rottweiler Bear. He enjoys spending time in nature, traveling, cooking, listening to music, and spending time with family and friends.

 

AgingLifeCare_Member_Logo_TM

Allyson C. Jones
Nurse Care Manager

Allyson headshot

Allyson received her Bachelor of Science in Nursing from the University of North Carolina at Charlotte in 1986. Her professional experience spans 30 years of patient care in Charlotte, with focus in oncology, obstetrics/gynecology and dermatology. Her roles have included primary care, triage, patient education, and health care coordination with both physicians and specialists. More recently, she served as part of Novant’s COVID screening and care teams in multiple locations throughout Charlotte.

During her career, and in support of family members, she has developed a passion for caregiving in the aging process. She brings a personable, high-energy approach to her patients, establishing relationships with patients and families to ensure a clear understanding of patient needs.

Allyson believes that peace of mind in the aging requires planning, coordination and emotional support, and she’s excited to be part of the Caregiving Corner team.

Lindsay Kievit
Care Manager

Lindsay Kievit received her Doctorate Degree in Physical Therapy from Ithaca College in 2008. Throughout her career, Lindsay has worked in a variety of settings, including outpatient clinics, skilled nursing facilities, and assisted living facilities. With a strong foundation in geriatric rehabilitation, Lindsay provides individualized care that addresses the unique physical challenges of aging including helping older adults achieve improved mobility, independence, and quality of life.

Lindsay is known for her empathetic approach and commitment to building trusting relationships with patients and families. She takes the time to educate patients about their conditions, empowering them with the knowledge to make informed decisions about their health and wellness.

Above all, Lindsay is driven by a passion for helping older adults live healthier, more active lives, and is committed to making a positive impact on the lives of each individual she works with.

Anna Lamach
Care Manager

Anna received both her Master of Social Work and Bachelor of Social Work from the University of North Carolina at Charlotte. Anna has been working with the older adult population for over a decade. She discovered early in life that she wanted to be an advocate for seniors.

Her professional experience includes working in Hospice and Palliative Care. She provided end of life planning, emotional support and resources to both clients and their families. Anna was also a Director of Social Services for an Independent and Assisted Living community. She assisted residents and their families in navigating higher levels of care as well as offered resources to allow residents to age in place. She focused on creating a positive and safe experience of admissions and discharges through the various levels of care.

Anna was born and raised in Charlotte, NC. She is deeply committed to supporting the aging population. Anna looks forward to providing care management to the clients and families at Caregiving Corner.

Melanie Mosberg, MSW

Melanie Mosberg, MSW is a seasoned medical social worker and geriatric care management professional with more than fourteen years of experience across diverse healthcare settings.

Melanie brings significant experience in geriatric care management, including psychosocial assessment, resource coordination, family consultation, and advocacy for aging populations. She is skilled in navigating complex healthcare systems, facilitating safe discharges, coordinating post-acute services, and supporting patients and families in making informed decisions regarding long-term care, placement, and community-based supports. Her work reflects a deep commitment to dignity, autonomy, and quality of life for older adults.

For the past eight years, Melanie has worked as a travel social worker, completing 18 assignments nationwide. Her experience in travel healthcare has strengthened her adaptability, cultural competence, and ability to quickly integrate into new clinical environments while maintaining a high standard of patient-centered care. She is known for building strong interdisciplinary relationships and serving as a trusted resource for patients, families, and care teams.

A strong advocate for diversity, equity, and inclusion, Melanie is a committed ally to the LGBTQ+ community. Outside of her professional work, she enjoys concerts/festivals, sporting events, theater, volunteering, and travel.

Tracy Shumate

With over 25 years of nursing experience, Tracy brings both clinical expertise and genuine heart to the families she serves. Her background in rehabilitation, internal medicine, home health and patient advocacy allows her to guide clients through every stage of their healthcare journey with confidence and warmth. Her experience in various fields has shaped her deeply relational approach. By seeing patients in their own environments, she learned that true care extends beyond treatment plans — it’s about listening well, building trust, and advocating consistently. Tracy believes strong relationships are the foundation of excellent care. Her approach is personalized, attentive care rooted in experience, compassion, and long-term partnership.

As a native Charlottean, Tracy values community and connection and long-standing relationships.  In her spare time, she and her husband enjoy visiting their son and daughter at college, travelling, spending time with family, friends and caring for their Cockapoos

Ginny Sloan
Care Manager

Ginny Sloan received her Master of Social Work from the University of North Carolina at Chapel Hill in 2004. She is licensed in NC as a clinical social worker (LCSW) and certified dementia practitioner.  

Her professional experience includes serving as a crisis counselor in the mental health clinic and as a case manager and discharge planner in the inpatient hospital setting. Most recently, she has worked in primary care providing wellness counseling and caregiver support, connecting patients and families with resources, and co-facilitating a grief support group. Ginny enjoys working with families to find solutions and navigate the complexities of healthcare and aging.   

AgingLifeCare_Member_Logo_TM

Kristin Whitten
Care Manager

Kristin received her Bachelor’s in Social Work from the University of North Carolina at Charlotte in 2005. She currently serves on the School Advisory Board for the UNCC School of Social Work and has also served as a practicum supervisor for BSW students since 2015. She is a certified dementia practitioner.

Kristin has worked with older adults since 2005 and served as a social worker at a large continuing care retirement community for the majority of that time. She practiced in all levels of care during her time there, focusing on care planning and discharge planning for short-term rehab clients. For the past year, she has worked as a community social worker/elder advocate attached to an elder law firm serving clients in NC & SC.

In this role, she provided care management, placement support, and assisted families and clients in connecting with community resources and programs. Kristin is excited to bring her passion for helping older adults and their families access support & resources to her role as a care manager with Caregiving Corner.

AgingLifeCare_Member_Logo_TM

Deborah Agnone
Creative Engagement Specialist

Deborah graduated from Appalachian State University with a Masters degree in Education and a Bachelors degree in Special Education with a focus in psychology. Her undergraduate studies at Queens College encompassed Music Therapy.

Deborah has taught school, developed a special education program for a missions school abroad and served as an activities coordinator for a dementia day program at a prestigious retirement community in Charlotte.

Deborah brings a personal touch to our clients with her music and art abilities and specializes in bringing creative fun and connections to our clients through outings and one-on-one time spent exploring each individual’s varying interests and needs.

Return to top

Professional memberships

We pride ourselves in our commitment to stay abreast of the ever-changing landscape of senior services and aging research. To this end, our Aging Life Care Managers are members of the following professional organizations:

Return to top